CI-CCEAA
Tel: +971 (4) 42 89 440
NA- ONTAPHWTS
ONTAP Hardware Troubleshooting
Price:
Duration:
Please Call
3 Days

Who Should Attend
Support engineer, implementation engineer,
and professional services engineer
Prerequisites
• Technical Support Engineer New Hire OnRamp Program
• Three months of experience taking support calls
• FAS, AFF, and ASA web-based training
Course Content
Discover the tools and techniques of NetApp® ONTAP® hardware analysis and troubleshooting. Learn to triage and gather the right data for all hardware cases,
, to work 60% to completion with no help, and to properly frame and get assistance to resolve the remaining 40%.
Course Objectives
This course focuses on enabling you to do the following:
• Troubleshoot system controllers, power supplies, fans, and add-in cards
• Troubleshoot storage shelf issues
• Troubleshoot disk failures
• Identify high availability issues
• Analyze RAID issues
• Identify troubleshooting tools
