CI-CCEAA

B. Venue and Equipment

• For Virtual or Hybrid modality, Fast Lane will provide access to the Virtual class.

• For Onsite delivery at Customer premises, customer to provide suitable training venue with meeting room equipment and reliable internet connection.

• For Onsite delivery at Fast Lane premises, Fast Lane will provide suitable training venue with standard meeting room equipment and reliable internet connection.

• Access to Vendor specific remote lab equipment (where applicable) to be provided by Fast Lane unless otherwise specified.

• Local set-up (internet connection) to connect to Remote Labs to be provided by Customer.

• In all cases (whether Customer premises or Fast Lane Premises), student attending must Bring their own

• Device. Either PC/Laptop and a headset.

 

C. Scheduling

• Fast Lane requires 4-8 weeks’ notice to schedule a “Closed” Training class.Fa

• Agreement of schedule to be made in writing by both parties.Agreemen

 

D. Payment Terms

•  Firm Purchase Order including Fast Lane’s Payment Terms and Cancellation Policy is required upon agreement of schedule.

• 50% upon agreement of schedule.

• 50% 7 working days prior to the training date.

• US Dollar/UAE Dirham conversion rate: 1 US$ = 3,67 AED

 

E. Cancellation / Rescheduling Policy

• Notice of cancellations must be received in writing email.

• No cancellation fee applies for classes cancelled with more than 15 working days* notice.

• A 50% cancellation fee based on invoice value applies for classes cancelled within 15-10 working days* notice.

• A 100% cancellation fee based on invoice value is applicable for classes cancelled with less than 10 working days’ notice.
  *Working days are Monday – Friday. Office hours are 09:00-17:30.

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G. General

• Quotation Validity - 90 days from date of document.

• Prices quoted herein will remain firm if Purchase Order is received within Ninety (90) days from date of quotation.

 

F. Travel Arrangements

Travel and Accommodation
Learners are responsible for arranging their own travel and accommodation for all in-person training courses. The company does not reimburse or compensate for any travel, accommodation, meals, or other related expenses incurred by participants.

Course Changes and Cancellations
In the event that a course is rescheduled, postponed, or cancelled by the company, liability is strictly limited to the refund of the course fee or the option to transfer to a future session.

The company shall not be held responsible for any additional costs incurred by the participant, including but not limited to:

 

• Flights or other travel tickets

• Hotel or accommodation bookings

• Transportation costs

• Visa fees

• Travel insurance

• Any consequential or incidental losses​

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Participants are advised to book refundable or flexible travel arrangements and/or maintain appropriate travel insurance to cover any non-refundable expenses.

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